Web Hosting Software For Small Business.
GreenGeeks was founded in 2008 by Trey Gardner and has now exploded to host more than 300,000 websites (with data centers in the United States, Canada and the Netherlands).
Trey’s experience is important as he has worked with eight different web hosting companies including iPowerweb, iPage, StartLogic, Dot5Hosting, Globat, Lunarpages, Hostpapa and now GreenGeeks.
On its website, GreenGeeks continues to make two bold claims:
100% customer satisfaction
So what’s the verdict? Do they have excellent uptime and support with wind power? Or are your promotional statements full of hot air?
To see for ourselves, we purchased the “Shared Plan” from GreenGeeks in June 2015. We have built a basic WordPress test website to run performance tests for over 24 months. Detailed performance statistics such as uptime and speed can be viewed by clicking here for more information.
General Info & Hosting Overview
|OUR VERDICT:||Best Green Web Host|
|SPEED:||445ms (February 2018 to January 2020 average)|
|UPTIME:||99.98% (February 2018 to January 2020 average)|
|SUPPORT:||24/7 Live Chat|
|APPS:||WordPress, Joomla, PrestaShop, and WHMCS|
|FEATURES:||Unlimited bandwidth, storage, and email accounts, free domain 1st year|
|HOSTING PLANS:||Shared, WordPress, and Reseller|
|SITE TRANSFER:||Single Free Site Transfer|
|PRICING:||Starting at $2.95/mo (renews at $9.95/mo)|
Pros of Using GreenGeeks Hosting.( Best web hosting for beginners)
GreenGeeks has a lot of great things for them to do. This includes strong availability, support and important mission-oriented service. Here are the details:
Above Average Uptime.
GreenGeeks has boldly stated that they guarantee 99.90% uptime. Were they able to answer this statement?
Yes, our in-depth 24-month analysis confirms this, indicating an average uptime of 99.98%.
During the 24 months of monitoring, GreenGeeks only had a total of 4 hours of inactivity (46 failures). They have performed particularly well over the past 12 months, maintaining uptime most months between 99.98 and 100%.
Good Page Loading Time (445ms)
We also tested GreenGeeks page load time during the 24-month review process.
Their speed is better than the industry average of about 445 ms.
This easily places GreenGeeks among the 10 fastest hosts we’ve reviewed.
Good Support with Quick Answers.( Free web hosting)
Customer service was the last “big” item to review.
Within a minute, we reached out to a customer service team who answered questions quickly and concisely.
The only question?
There were a few grammatical errors along the way. Based on our past experience, we can deal with it a bit. Support may be outsourced to English speakers or our customer service staff may be overloaded and overwhelmed.
In any case, we were happy and satisfied with our experience. A background check found that other customers were also happy with GreenGeeks support.
GreenGeeks has a 24/7 customer support team and a large knowledge base where users can search for answers to their questions.
This is a great advantage if you prefer self-help rather than asking a customer service representative for help.
GreenGeeks has a ton of different article categories and subcategories, including sales questions, general hosting, reseller hosting, VPS hosting, billing questions, video tutorials, and more.
You can use the search bar in case you cannot find your solution in the categories mentioned above.
That way, you always have access to the help you need, even if GreenGeeks’ live chat feature is offline for some reason.
Free Domain Name & Website Migration
GreenGeeks offers free domain name registration and transfer. If you get your domain name through them, they’ll keep it for free as long as you use their services, something like that. See the Disadvantages section for more details.
If your website is already hosted elsewhere, they can help you move your site to their servers for free.
GreenGeeks claims to be, well, green. What exactly does this mean?
Here’s how they explain it:
GreenGeeks will purchase 3x Wind Power Credits to offset the energy their services use to power your website.
They replace more than 615,000 kWh per year. To put this in perspective, the average American consumes 12,000 kWh of electricity per year.
GreenGeeks is also a recognized green energy partner of the United States Environmental Protection Agency (EPA).
30-Day Money-Back Guarantee
If you’re not happy with the move to GreenGeeks, they have a 30-day “no questions asked” full money back guarantee on most hosting plans.
However, there are some exceptions. More information in the Cons section.
Sometimes bad things happen.
Maybe it’s self-inflicted, or it could be someone with malicious intent trying to get in. Regardless, GreenGeeks provides free nightly backups (in addition to SSH access). This way, you can sleep peacefully, knowing that even if something goes wrong, your data is regularly backed up.
For additional security measures, they also offer real-time security scanning, automatic brute force detection, Spam Assassin protection, SSL secure server, and the ability to password protect your directories.
Multiple High-Quality Server Locations
GreenGeeks offers data centers in four locations:
Chicago, United States
Phoenix, United States
Choosing the right server location can have a huge and positive impact on your website’s SEO. Plus, if you choose a server closer to you, you will enjoy faster speeds.
GreenGeeks also promises customers to keep servers up to date with the following specifications:
The latest generation of energy efficient Intel Xeon processors
Minimum 64GB of DDR3 ECC memory
No office equipment
Gigabit BGP4 connectivity to multiple GigE Tier 1 fiber backbones
Brand name server parts
RAID-10 SSD storage bays for maximum performance and redundancy
Solid State Drive (SSD) Acceleration
It does not end here. Each data center includes the following features:
Biometric security system and access card with human traps and rack level locking mechanism
SAS 70 Type 1 certificate (with audit report available upon request)
Server Safe FM 200 Fire-fighting system with early warning mechanism before a fire
Dual city power supply plus battery backup, including automatic transfer switch and on-site diesel generator
24/7 staffed by engineers and technicians from the SingleHop data center and monitored remotely
Automatic air conditioning and temperature system with temperature and humidity sensors throughout the system
With GreenGeeks, you can rest assured that your data is stored on high-quality, state-of-the-art servers.
Cloudflare allows users to cache content and use the servers closest to website visitors to obtain it. As a result, web browsing is much faster for those who visit your website.
Cons of Using GreenGeeks Hosting
Unfortunately, not all that glitters is gold.Everyone interacts with a content delivery network (CDN) on a daily basis, whether they are browsing the web, looking at news sites, social media pages, or shopping online.
GreenGeeks offers a CDN to users who use Cloudflare. This is great news for optimizing your site, especially if you have a global reach.
The best part? It is absolutely free.
Despite all the benefits of GreenGeeks, there are a few things to keep in mind before making a final decision.
Industry-Standard Pricing Manipulation
GreenGeeks follows the proven industry standard practice of advertising a very low monthly fee of $ 2.95 on their website, only for you to find that you actually have to sign up three years in advance to get it.
Otherwise, if you want to pay monthly, it will cost you $ 9.95 each month.
Questionable Refund Policy
Many web servers will include a domain name for free when you create a new account with them.
GreenGeeks also offers you a free domain name with them.
Otherwise the cost could range from ~ $ 3.00 to $ 9.99 per year.
But note the fine print:
If you apply for the aforementioned money-back guarantee and accept the domain name “free” offer, your refund will be deducted from $ 24.95 for a domain name registration fee.
This means that the domain name isn’t really free and its money-back guarantee has some conditions.
Shared Hosting – Unlike most other web servers, GreenGeeks only has one shared hosting plan. The plan costs $ 2.95 if you pay 3 years in advance (the actual cost is $ 9.95 per month if you pay monthly). It comes with unlimited web space, unlimited data transfer, support for unlimited domain names and unlimited email accounts and MySQL databases. This plan also includes a free domain name and free nightly backups. It is powered by SSD RAID-10 storage for higher performance.
WordPress Hosting – Your WordPress hosting is basically the same as your shared hosting plan, but it seems to be particularly improved for WordPress. We haven’t tried it yet, but we will soon.
Free domain? Yup.
Ease of registration: simple registration process.
Payment methods: credit card, PayPal.
Fees and hidden clauses: Your account must not use more than 100 percent of 1 CPU core and / or 1 GB of memory, or 20 concurrent connections or 75,0000 files, or you risk suspending your account. If a due invoice is not paid within four days, your account will be suspended and you will have to pay a $ 15 reactivation fee to get your account back online.
Upsells: no upsells.
Account activation: quick account activation.
Control Panel and Dashboard Experience: cPanel.
Installation of applications and CMS (WordPress, Joomla, etc.) – One-click installation tool to easily install popular applications and CMS.
Do We Recommend GreenGeeks?
GreenGeeks has a bigger mission than just providing web hosting, and we like that.
They aren’t necessarily the best we’ve seen, but they do provide solid speed, uptime, and good customer support.
For these reasons, you should consider reviewing them.
Just keep in mind that you will need to sign up long term if you want the lowest rate. And that their “free domain” and “money back guarantee” may not be so strict if you decide to request a refund.